FAQs
DO YOU HAVE QUESTIONS? WE HAVE ANSWERS!
My PUL system is staying on one zone; is that normal?
The PUL system thoroughly cleans one zone before moving to the next. At the end of your cleaning program the PUL in-floor system remains open on the last zone.
How long does it take to get our PUL System products?
Your system will ship out or be ready at will-call within 48 hours from purchase.
Can PUL Jet nozzles be installed on pre-existing in-floor systems?
No, the PUL Jet nozzles are proprietary for PUL’s nozzle bodies.
Whom do I contact for field installation and operational troubleshooting?
You can contact us here.
How long does it take to get a PUL design?
A completed design will be returned within 24 hours.
Does PUL have a cost-estimating tool?
Instead of providing an estimating tool, we provide a complete pool design with exact costs within 24 hrs.
What is the PUL Products warranty?
We offer the industry’s best warranty. Click here to be directed to our Warranty page. Click here to register your system.
What’s unique about the PUL Products system from other in-floor providers?
PUL Products is the most technologically advanced system on the market, that offers superior effectiveness and efficiency. This is backed by over 55 years of combined experience in the industry and a commitment to quality, innovation, and service. Learn about the PUL Exclusive Innovations. Read about Our Story.
How do I order a PUL Products in-floor cleaning system?
A PUL Products system can only be provided by a Pool Builder who is a certified PUL Partner. Click here to find a Builder near you. To learn how to become a PUL partner contact us.
How do I adjust my PUL in-floor system?
Please contact your Pool Builder or technician with all questions and concerns regarding your system’s operations. If you’re a pool builder or technician refer to our video library (coming soon).